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Returns

Returns Policy

Returns

McGuirks Golf are happy to exchange or refund products* which we have sold in the last 28 days once a matching physical or digital receipt is present (For online orders, your 28 days starts the day you receive your delivery).

Click here to download our RETURN FORM

Click here to download our UK RETURN FORM

As an option, you can return your online purchase via a DPD Pickup parcelshop. Click here for more details

Products must be returned in their original packaging and must not have been used. This does not affect your statutory rights.

Refunds are issued to their original method of payment with the original receipt. Please note that a gift receipt is not an original receipt. Products returned with a gift receipt will only be eligible for exchange.

Refunds take approx. 3 to 5* working days to process (this may take longer in some cases*).

Custom Golf Clubs* and/or Personalised Golf Balls* are not eligible for refund or exchange as they are personalised. (Stated in EU Law).

Gift Vouchers* are treated like cash and are not eligible for a refund. If a Gift Voucher is lost or damaged, we cannot re issue the voucher. Gift Vouchers are valid for 10 years.

Golf equipment and clothing purchased from McGuirks Golf are covered by the original manufacturer's warranty policy. The representative of the manufacturer and not McGuirks Golf will take decisions regarding the replacement of defective equipment.

If the manufacturer issues a replacement / repair, the warranty for your purchase will remain from the original date of purchase, and not the date of replacement / repair.  

If you return part of a multi-buy offer, the item(s) will be refunded proportionately. This means that the kept item(s) will be treated as full price and the refund will reflect the remaining balance paid on the order. Please be aware any free item(s) not returned will be deducted from any available refundable value. Free Gifts cannot be returned for a cash refund or gift voucher.

Christmas 2023 Returns

Our returns policy is extended for the 2023 Christmas Season. All* purchases made from the 13th of November 2023 can be returned for exchange* up until the 14th of January 2024. All returns will need to have either the original receipt, digital receipt or gift receipt* in order to be accepted.

T&C Apply. This extended period does not apply to refunds. Refunds are only available up to 28 days after the original date of sale. Custom Golf Clubs*, Personalised Golf Balls* & Gift Vouchers* are not eligible for refund or exchange. Gift receipts* are not original receipts and can only be used for exchange. Products must be returned in their original condition and must not be used in order to be accepted for exchange. This does not affect your statutory rights. For more information, please ask a member of staff.

Warranty

Golf equipment and clothing purchased from McGuirks Golf is covered by the original manufacturer's warranty policy. Decisions regarding the replacement of defective equipment will be taken by the representative of the manufacturer and not McGuirks Golf.

If you have any queries please contact us by e-mail at online.sales@mcguirksgolf.com

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